Privacy Policy
Last Updated: August 26, 2026
This Privacy Policy ("Policy") of Injury Claim Solutions, owner and operator of InjuryClaimSoutions.com ("Website," "us," "our," or "we"), which will always be available at InjuryClaimSoutions.com/privacy-policy.html, is intended to help you understand our privacy practices and how we collect, use, disclose and process your personal information. We also describe your rights and choices with respect to how we process your personal information. This Policy applies to www.InjuryClaimSoutions.com and all other websites and domains on which a link to this Policy appears (including all subdomains, collectively the "Site(s)"). We have a "data controller" or direct relationship with all individuals accessing the Sites, submitting personal information via the Sites for any reason, or calling any phone number posted on our Sites.
At InjuryClaimSoutions.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded by InjuryClaimSoutions.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us by email at info@injuryclaimsoutions.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or that is collected on InjuryClaimSoutions.com. This Policy is not applicable to any information collected offline or via channels other than this website.
Consent: By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Changes to This Privacy Policy
We may revise this Policy from time to time and without prior notice to you. Except as otherwise noted in this Policy, such changes may apply to any personal information we already hold about you or personal information collected after the Policy is modified. Please visit this page regularly so that you are aware of our latest updates. Continuing to access or use this Site after any changes become effective indicates your acceptance of the revised Policy.
In addition, we may provide you with "just-in-time" disclosures or additional information about the data processing practices of specific parts of our Site. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.
Third Parties
This Policy does not apply to information processed by third parties, for example, when you visit a third-party website or interact with third-party services, including those you may access by following a link from the Sites or those with whom we may share information as set forth in this Policy. Please review any third parties' privacy policies before disclosing information to them.
When you call a number posted on the Sites or otherwise submit an inquiry for a case review or legal services, we may share this information with our network of partners (each, a "Partner"), who pay us to provide this service, to enable them to match you with attorneys and legal professionals ("Attorneys" or each, an "Attorney") who can provide you with case evaluations and other information related to your inquiry. Our terms of service require that Partners utilize Personal Data in accordance with all applicable local, state and federal laws, rules and regulations. Note that any Personal Data transferred to our Partners or Attorneys as part of our services is no longer under our control. Each Partner and Attorney has its own privacy policy, and you should contact those Partners and Attorneys directly regarding their use of your Personal Data.
Personal Information
"Personal Data" means any information about an identified or identifiable individual and any performance, log and cookie information that may be linked with an identifiable individual. We collect and process the following types of information. Note: specific Personal Data elements listed are provided as examples only and may change. We may create anonymous records from Personal Data for certain business purposes of ours, of our Partners and of our Affiliates as defined below. Any information that is anonymized or aggregated is no longer Personal Data and we may indefinitely use it, share it and retain it for any reason.
"Contact Data": Personal Data about you used to contact you. For example: your name, email address, physical address, phone number, ZIP code and state.
"Performance & Log Data": Information created by your use of our Sites. For example: your IP address, browser type, operating system, diagnostic information related to the Site, the referring webpage, pages visited, date, your geo-location, your mobile carrier, your device and application IDs and search terms. Note that depending on the law of your country of residence, your IP address may legally be considered personally identifiable information.
"Cookies": A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application. In some cases, Cookies and similar automated data collection technologies may be used to collect personal information, or information that becomes personal information if we combine it with other information.
"Web Pixels": A web pixel is a small HTML code snippet which is loaded when a user visits a website or opens an email. It is used for tracking user behavior on our Sites such as referring sites and form submissions. In some cases, Web Pixels may be used to collect personal information, or information that becomes Personal Data if we combine it with other information.
"Other Data": Any other information that an individual provides to us. For example: survey responses, comments, or other communication submitted to us.
Collection and Processing
We collect your Personal Data through our Sites and over the phone when you call an inquiry number listed on our Sites. Please do not post any information that you do not want to reveal publicly and please do not call us from any phone number you do not give us permission to utilize and share as provided below.
Case Review Requests: When you submit a request for a free case review or other information through our Sites, we may use your Personal Data to match your request with a Partner or Attorney in our network. We also document your consent at the time of submission using industry-standard consent verification technology (such as TrustedForm by ActiveProspect), which may record your interaction with our forms as proof of your consent.
Customer Service: When you contact us through the Sites, including submitting an online inquiry form or any other means, we may record your Contact Data in our systems and use your Personal Data to respond to you, or provide this information to a Partner so that the Partner or Attorney may respond to you. If you provide a mobile phone number to us, you are explicitly granting us and our Partners and Attorneys permission to send text messages to that number to respond to your request and to contact you at that number via an auto-dialer or with a recorded message, which we may do at our discretion.
Marketing: We may use your Personal Data to keep you updated about our services and send you promotional material about InjuryClaimSoutions.com and participating Partners, as permitted by applicable law, on behalf of our parent company, affiliates, subsidiaries, joint ventures, or other companies under common control with us (collectively, "Affiliates") and partner companies. You may opt out of our marketing communications at any time.
Cookies & Similar Tech: When you access the Sites or open one of our HTML emails, we may automatically record Performance & Log Data by using Cookies, Web Pixels, web beacons, click-stream tracking and similar automated data collection technologies. We use this Personal Data for essential and functional purposes including site administration, to improve the performance and usability of the Sites, and to analyze how users interact with the Sites.
Security: We process your Personal Data to enhance the security of our Sites and to combat spam, malware or other security risks. This may include monitoring your activities on our Sites.
Sharing
Information we collect may be shared with a variety of parties depending upon the purpose for and context in which that information was provided. In all cases where we share Personal Data with third-party service providers acting on our behalf, we will use a "minimum necessary" standard to disclose only that information required for satisfying the purpose of or performing the service for which the information is disclosed.
Consent: We will share your Personal Data in accordance with your consent for us to do so. By submitting any Personal Data via our Sites or by calling a number published on our Sites you are providing consent for us to share your Personal Data with Partners in our network, and for those Partners to share your Personal Data with Attorneys.
Partner Network: When you submit a request for a case review, we may share your Personal Data with Partners in our network who pay us to provide this service. Our Partners may use your Personal Data to connect you with an Attorney to assist you with your personal injury matter. If you provide a mobile phone number to us you are explicitly granting us, and any Partner or Attorney with whom you are matched by our service, permission to call and send text messages to that number, including via phone call, text message, an auto-dialer or recorded message. Note that Partners and Attorneys are third parties; any Personal Data transferred to them is no longer under our control and is subject to their own privacy policies.
Service Providers: In connection with our general business operations, we may share your Personal Data with service providers or sub-processors who provide certain services or process data on our behalf (including hosting, database, consent verification and analytics providers). Our contracts with these service providers dictate that they only use your information in connection with the services they perform for us.
Affiliates: We may share your Personal Data with any of our current or future Affiliates in order to streamline certain business operations and develop products and services.
Business Transactions: Your Personal Data may be processed in the event of a business transaction, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets.
Legal Disclosures: In limited circumstances, we may, without notice to you or your consent, access and disclose your Personal Data, any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, or in the vital interests of us or any person.
Retention
We retain Personal Data for as long as necessary to serve the purpose(s) for which your Personal Data was processed and for a reasonable time thereafter, or as necessary to comply with our legal obligations, to resolve disputes or enforce our agreements. Consent documentation (including consent verification certificates) may be retained for up to five (5) years for compliance purposes. Information used for marketing purposes is stored until you unsubscribe. Any recorded telephone calls with you may be retained for a period of up to six years.
Your Rights and Choices
You have the following rights in your Personal Data, in each case to the extent required or permitted under applicable law:
Access: You may request a list of your Personal Data that we process by submitting an official request in writing via email to the address provided below.
Rectification: You may correct any Personal Data that we hold about you by emailing us and indicating both the inaccurate and corrected information.
Erasure: You may request that we delete your Personal Data from our systems by making an official request in writing via email and indicating the specific information you would like permanently deleted.
Data Export: You may request a copy of your Personal Data in a common portable format of our choice by submitting an official request in writing via email.
We may require that you provide additional Personal Data to exercise these rights, e.g. information necessary to prove your identity. Note that any Personal Data transferred to our Partners or Attorneys as part of our services is no longer under our control; you should contact those Partners and Attorneys directly regarding exercising your rights with them.
Opt-Out
Any communications from us that are not service-related or transactional in nature will offer you an "unsubscribe" option. You may opt out of receiving marketing communications from us by following the opt-out instructions included in such communications or contacting us at the email provided below. It may take up to 30 days for us to process an opt-out request.
Telemarketing
We have adopted and adhere to policies that comply with applicable Federal Trade Commission, Federal Communications Commission and state laws and regulations. If you do not want to receive non-informational calls from us, you can ask us to place your telephone number(s) on our internal Do Not Call List by emailing us at the contact information provided below. Your request must include, at minimum, your telephone number and name. Your request will be honored within thirty days in compliance with federal and state laws. Each Partner and Attorney has its own Do Not Call List and you must contact each Partner and Attorney individually to be placed on their internal Do Not Call Lists.
Cookies Choices
If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser's settings menu. To learn more about cookies and similar tracking technologies, and how they can affect your privacy, visit allaboutcookies.org. As there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Security
We have implemented reasonable security measures designed to secure your Personal Data from accidental loss, unauthorized access, use, alteration and disclosure; however, we do not provide any guarantee that your Personal Data will remain secure. All information you provide to us is stored on our service providers' servers which utilize industry-standard security controls. Any transmission of information or Personal Data is at your own risk.
Dispute Resolution and Arbitration
By using this website or submitting your personal information, you agree that any disputes or claims arising out of or relating to this Privacy Policy, the collection, use, sharing, or processing of your personal data, your consent to receive communications, or any matters related to our services — including disputes under the Telephone Consumer Protection Act (TCPA), compliance with Federal Communications Commission (FCC) rules, or telemarketing laws — will be resolved exclusively through binding arbitration. Arbitration will be conducted under the rules of the American Arbitration Association (AAA) or another mutually agreed arbitration service provider. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction. You waive the right to a trial by jury or to participate in a class action lawsuit. This arbitration agreement does not apply to disputes where applicable law prohibits arbitration, including certain consumer protection laws.
Minors
Our services are neither directed at nor intended for direct use by individuals under the age of 18 or the age of majority in the jurisdiction where they reside. Further, we do not intentionally gather information about such individuals. If we learn that we have inadvertently done so, we will promptly delete it.
Transfers
We operate in the United States. If you are accessing the Sites from outside the United States, or submitting your Personal Data to us from outside the United States, your Personal Data may be transferred to, stored, or processed in the United States. By accessing our Sites, you understand and consent to the transfer of your information to the United States and to those third parties with whom we share it as described in this Policy.
Contact Information
Email: info@injuryclaimsoutions.com
Phone: (713) 919-7830